LISTING SETUP
Protect your property without compromising guest privacy
Monitor noise, unauthorized parties, and cigarette smoke with real-time notifications, all in one seamless platform.
Get started
LISTING SETUP
Protect your property without compromising guest privacy
Monitor noise, unauthorized parties, and cigarette smoke with real-time notifications, all in one seamless platform.
Get started
Trusted partners
How it works
Hight quality
Identify violations of guest rules and manage incidents effectively.
Track incidents of smoking and noise disturbances with detailed reports.
Quickly and easily share proof with your OTA when necessary.
Track incidents of smoking and noise disturbances with detailed reports.
Quickly and easily share proof with your OTA when necessary.
Monitor temperatures in your vacation rental and prevent excessive energy use.
Integrate with leading HVAC systems to control temperature when your property is empty.
Integrate with leading HVAC systems to control temperature when your property is empty.
Optimized energy use
Hight quality
Identify violations of guest rules and manage incidents effectively.
Track incidents of smoking and noise disturbances with detailed reports.
Quickly and easily share proof with your OTA when necessary.
Track incidents of smoking and noise disturbances with detailed reports.
Quickly and easily share proof with your OTA when necessary.
44%
of property managers receive noise complaints regularly
of noise-related issues can be resolved within 15 minutes with Minut
94%
32%
of smoking penalties end up in lost chargeback due to lack of evidence
Did you know?
FAQ
Vacation rental management refers to the comprehensive management and operation of a short-term rental property, typically for vacationers or other transient guests. This includes managing bookings, coordinating cleaning and maintenance services, and ensuring the property meets all legal and safety requirements. A vacation rental manager is responsible for overseeing all aspects of the rental process, including marketing and advertising the property, communicating with guests, and collecting payments. They also ensure the property is fully furnished and equipped with essential amenities and supplies. A well-managed vacation rental can lead to positive guest experiences, increased bookings, and higher rental income.
Airbnb management involves overseeing all aspects of an Airbnb property's operations, including managing bookings, guest communications and cleaning and maintenance services. An Airbnb management service handles the day-to-day tasks associated with renting out a property, freeing up the property owner's time and resources. Airbnb managers may also provide additional services such as professional photography, pricing optimization, and guest screening. The manager typically charges a fee or commission based on a percentage of the rental income, and the property owner retains ownership and control of the property. Effective communication between the Airbnb manager and property owner is crucial to ensure the property is managed in line with the owner's goals and preferences.
Hiring a professional Airbnb manager can offer several benefits for property owners, including increased efficiency, improved guest satisfaction, and higher rental income. A professional manager can handle all aspects of the rental process, including marketing, booking management, guest communication, and property maintenance. This frees up the owner's time and resources, allowing them to focus on other priorities. An experienced manager can also optimize pricing and occupancy rates, leading to increased rental income. Additionally, a professional manager can ensure the property is well-maintained, clean, and fully equipped with essential amenities, leading to positive guest experiences, positive reviews, and ultimately, higher bookings.
Full-service vacation rental management refers to a comprehensive property management service that handles all aspects of renting out a short-term rental property for vacationers or other transient guests. A full-service vacation rental manager provides a turnkey solution for property owners, including marketing and advertising the property, managing bookings and coordinating cleaning and maintenance services. This type of management service typically includes professional photography, pricing optimization, and guest screening to ensure the property is marketed effectively and generates maximum rental income. A full-service vacation rental manager provides a hassle-free approach to managing a short-term rental investment, enabling owners to maximize their rental income without the time and effort required to manage the property themselves.
Full-service vacation rental management offers several additional benefits compared to half-service management, including:
- Time and effort savings: Full-service management companies handle all aspects of renting out a property, including marketing, booking management, and maintenance, freeing up the owner's time and resources.
- Increased rental income: Full-service managers typically have extensive experience in rental property management, allowing them to optimize pricing, occupancy rates, and guest satisfaction, leading to higher rental income.
- Professional marketing and guest screening: Full-service management companies provide professional marketing and guest screening services, resulting in more bookings, higher-quality guests, and fewer cancellations.
- Streamlined maintenance and repairs: Full-service managers handle all aspects of property maintenance and repairs, ensuring the property is well-maintained and guest-ready, leading to higher guest satisfaction and positive reviews.
Personal use of the property is based on the annual revenue and other considerations, book a call with an advisor to learn more. As an Airbnb management company, Story Homes typically provides flexibility for property owners to use their properties for personal use as desired, provided that it does not conflict with existing bookings or maintenance schedules. It's important for property owners to review the management agreement and communicate any personal use plans with the management company to ensure that there are no issues or conflicts. If the property owner has any questions or concerns about personal use policies, they should discuss these with the management company to clarify any questions or concerns.
Story Homes property management fees typically start at 15% of revenue and vary based on several factors such as property size, type, location, and annual estimated or realized revenue. The specific management fees may vary based on the unique characteristics of the property and the level of service required. Story Homes provides a comprehensive range of management services, including marketing, booking management, guest communication, cleaning, and maintenance, among others. The management fees charged are a percentage of the revenue generated by the property, with a percentage ranging from 15% and higher based on the factors mentioned above.
Story Homes Vacation Rental Management is available in all 50 states. As a national vacation rental management company, Story Homes provides services to property owners across the United States, offering a comprehensive range of management services that include marketing, booking management, guest communication, cleaning, and maintenance. Story Homes has a team of Story Homes Vacation Rental Management is available in all 50 states. As a national vacation rental management company, Story Homes provides services to property owners across the United States, offering a comprehensive range of management services that include marketing, booking management, guest communication, cleaning, and maintenance. Story Homes has a team of experienced vacation rental professionals who have extensive experience in managing short-term rental properties, ensuring that the properties are marketed effectively, guest satisfaction is high, and rental income is maximized.
Story Homes Vacation Rental Management offers a wide range of services to property owners, including:
Additionally, Story Homes offers guests additional services that they can purchase, including design, furnishing, and installation services, as well as insurance options. The company aims to provide comprehensive, full-service vacation rental management that takes care of all aspects of property management, allowing property owners to maximize their rental income without the hassle of managing the property themselves.
- Hot Tub Maintenance
- Pool Maintenance Service
- Cleaning Service
- Lawn Maintenance Service
- Check In/Out Management
- Marketing
- Supplies & Restocking
- Dynamic Pricing
- Laundry Service
- Home Automation
- Messaging Service
- Calendar Management
- Linen Service
- Guidebook
- Listing Optimization
Additionally, Story Homes offers guests additional services that they can purchase, including design, furnishing, and installation services, as well as insurance options. The company aims to provide comprehensive, full-service vacation rental management that takes care of all aspects of property management, allowing property owners to maximize their rental income without the hassle of managing the property themselves.
Yes, Story Homes Vacation Rental Management can help property owners convert a rental property or home into an Airbnb rental. Story Homes provides a comprehensive range of services that include finding, analyzing, and purchasing a vacation rental property, as well as furnishing it and managing it as an Airbnb rental. The company can help property owners through every step of the process, from identifying the ideal property to purchase and preparing it for rental, to managing bookings, guest communications, and property maintenance. Story Homes team of experienced vacation rental professionals can provide personalized recommendations and guidance throughout the conversion process, ensuring that the property is optimized for maximum rental income and guest satisfaction.
Yes, Story Homes Vacation Rental Management manages condos on Airbnb. As a full-service vacation rental management company, Story Homes has extensive experience managing all types of vacation rental properties, including condos, apartments, single-family homes, and more. The company's team of experienced professionals can handle all aspects of managing a vacation rental property, from marketing and advertising to managing bookings and coordinating cleaning and maintenance services. Story Homes has experience managing properties in various locations and can customize its services to meet the unique needs of each property and owner. Whether you own a single condo or multiple units, Story Homes can help you maximize rental income and guest satisfaction.
Story Homes offers as many services as Vacasa at a lower price point and with more transparency. Rates for Story Homes property management start at 15% of revenue and all of the expenses incurred in managing the property are billed directly to the owner for full transparency.
Evolve is a half-service property manager. While it charges a lower rate starting at 10% it leaves the vast majority of the work for the owner of the property, like cleaning, guest communication, and property maintenance.
Story Homes Vacation Rental Management handles emergencies at the property promptly and effectively. The company has a network of local professionals who can respond quickly in case of an emergency, typically within one hour or less. This ensures that any issues or emergencies are handled promptly, minimizing the impact on the guest experience and the property owner's reputation. Additionally, Story Homes team is available 24 hours per day to assist guests with any issues that may arise during their stay, from maintenance issues to guest complaints. This ensures that guests are well taken care of, which can lead to positive reviews and increased rental income. Story Homes commitment to providing high-quality emergency management services is one of the key reasons why property owners choose the company to manage their vacation rental properties.
Yes, Story Homes Vacation Rental Management offers insurance for hosts and their properties. The company provides insurance options that cover both the property and the vacation rental income, protecting the host from the financial risk of any activities on the property conducted in connection with running the Airbnb rental. The specific insurance rate may vary depending on the unique characteristics of the property and the level of coverage required. Story Homes can provide customized insurance solutions that meet the specific needs of each property and owner, providing peace of mind and protecting the property and the host from any unforeseen issues or liabilities. Property owners interested in learning more about Story Homes insurance options can contact the company for more information.
Company provides professional design and furnishing services that are specifically tailored to meet the needs of vacation rental properties. Story Homes team of experienced professionals can work with property owners to select and install furnishings and decor that are functional, durable, and aesthetically pleasing, ensuring that the property stands out in the competitive vacation rental market. By providing professional design and furnishing services, Story Homes enables property owners to create a unique and attractive space that is optimized for maximum guest satisfaction and rental income. The company's furnishing services are designed to save property owners time and effort, allowing them to focus on other aspects of managing their vacation rental properties.
Yes, Story Homes Vacation Rental Management will maintain amenities like pools and hot tubs for hosts. The company provides a comprehensive range of maintenance services, including pool and hot tub maintenance, lawn maintenance, cleaning services, and more. Story Homes team of experienced professionals can ensure that all amenities are well-maintained and guest-ready, minimizing the risk of issues or problems that could impact the guest experience. By providing maintenance services, Story Homes enables property owners to focus on other aspects of managing their vacation rental properties, such as marketing, guest communication, and booking management, while ensuring that the property is well-maintained and optimized for maximum rental income.
The timeline for Story Homes Vacation Rental Management to take over management of a property can vary depending on the property's current state and the services required. If the property is already operating as an Airbnb, Story Homes can take over management within a few days, assuming that all necessary information and access is provided. For new properties that need to be set up for vacation rental management, the process can take between 1-4 weeks, depending on the specific needs of the property, such as the installation of smart locks or other amenities. For properties that require design and furnishing services, the setup process can take longer, typically 6-8 weeks to get them live. During the setup process, Story Homes team works closely with property owners to ensure a smooth transition and minimize any disruption to existing bookings or rental income.
Yes, Story Homes Vacation Rental Management uses technology to price vacation rental properties. As a technology-driven company, Story Homes has access to the best Airbnb data, which it uses to build tools for its hosts, investors, and internal use. Pricing is handled by Story Homes team of experienced professionals, who use data-driven insights to ensure that the property's revenue is maximized while minimizing risks such as property damage, canceled bookings, and wear and tear. Story Homes pricing strategies are designed to be dynamic, taking into account factors such as demand, seasonality, and local events to ensure that the property is priced competitively and generates maximum rental income. By leveraging technology and data, Story Homes can provide personalized pricing strategies that are tailored to the specific needs and characteristics of each vacation rental property.
The pet policy for homes under Story Homes Vacation Rental Management is determined by the property owner. Story Homes follows the desired pet policy of the property owner, which can vary depending on the owner's preferences and the specific characteristics of the property. Some property owners may choose to allow pets, while others may prefer to restrict pets or prohibit them entirely. Story Homes can work with property owners to establish a pet policy that meets their specific needs and goals, while also ensuring the comfort and safety of guests and the property itself. If pets are allowed, Story Homes can provide guidance on best practices for pet management, such as additional cleaning and maintenance services, to minimize any potential issues that may arise from having pets in the rental property.